The Ivy at Davenport Nursing & Rehabilitation ("The Ivy at Davenport," "we," "us," or "our") respects your privacy and is committed to protecting the personal and health information of our residents, their families, and visitors to this website. This Privacy Policy explains how we handle information collected through this website. It is a general policy template and does not replace the formal notices you will receive as a resident or responsible party.
Information we collect
When you use this website or contact us, we may collect:
- Contact details you provide, such as your name, phone number, and email address, when you submit a tour request or inquiry.
- The level of care you are interested in and any details you choose to share with us.
- Basic, non-identifying technical information your browser sends automatically, such as device type and pages visited.
How we use your information
We use the information you provide solely to respond to your inquiry, schedule tours, answer questions about our services, and follow up about care for you or your loved one. We do not sell your information, and we do not share it with unrelated third parties for marketing.
Protected health information and HIPAA
As a healthcare provider, The Ivy at Davenport is committed to safeguarding Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. Please note that the contact form on this website is intended for general inquiries and tour requests only. We ask that you do not submit detailed medical information through the website. To discuss medical details, please call us directly so we can protect that information appropriately.
If you are a current resident or responsible party, you will receive our formal HIPAA Notice of Privacy Practices, which governs how PHI is used and disclosed in the course of care. That notice, not this website policy, controls how your health information is handled.
Cookies and analytics
This website may use cookies and standard analytics tools to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using the core features of this website.
How we protect your information
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet is completely secure, however, so we encourage you to call us for any sensitive discussions.
Your choices
You may contact us at any time to ask what information we have, to correct it, or to request that we stop contacting you. We will honor reasonable requests promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. We encourage you to review this page periodically.
Contact us
Questions about this policy or your information? Call us at (563) 322-1668 or email info@theivyatdavenport.com. You can also write to us at 800 E Rusholme St, Davenport, IA 52803.